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Getting Started

Follow these simple steps to set up your CleverCam security system and start protecting what matters most.

1

Configure Your Cameras

Set up your cameras with the correct settings based on your camera brand.

Camera Configuration

Resolution Budget

Cameras Resolution Pixels Load Status
4 Cameras 960 × 540 518,400 ~2.1 MP ✅ Supported
6 Cameras 800 × 480 384,000 ~2.3 MP ✅ Supported
8 Cameras 704 × 480 337,920 ~2.7 MP ✅ Recommended
1–2 Cameras 1280 × 720 921,600 ~1.8–3.7 MP ⚠️ Limited

Note: 720p and higher resolutions are not supported across multiple streams. Detection quality does not improve beyond 640px width.

Stream Encoding Settings

Video Settings
  • • Codec: H.264
  • • Frame Rate: 6-10 FPS
  • • Keyframe Interval: 2 seconds
  • • Bitrate: 7500-10000 kbps (CBR)
  • • Audio: On (For Live view)
Network Configuration
  • • HTTP: Enabled
  • • HTTPS: Disabled
  • • Authentication: Digest authentication
  • • WS-UsernameToken: Disabled
  • • Username Format: Plain username only (no special chars)
  • • Password Format: Plain password (no special chars)

Best Practices

  • Use wired Ethernet over Wi-Fi for reliability
  • Place cameras on a dedicated VLAN or switch for video isolation
  • Use sub-streams if available, especially on multi-stream cameras
  • Configure cameras to reboot periodically or on disconnects
2

Connect Your CleverCam

Connect power supply to power. Connect switch whereon DVR/ip cameras connect to the LAN 1 port.

Optional: Siren into side USB port

CleverCam Connection Diagram
3

Download the CleverAlert App

Get the CleverAlert mobile app to manage your security system from anywhere. Available for both iOS and Android devices.

Download on the App Store Get it on Google Play

For Huawei Users

If you're using a Huawei device without Google Mobile Services, you can still install CleverAlert using GBox:

  1. Download and install GBox from here
  2. Open GBox and sign in with your Huawei ID
  3. Search for CleverAlert in the GBox store
  4. Install the app through GBox
  5. Open CleverAlert from within GBox and log in with your credentials
4

In-App Setup: Create Account or Login

Follow these steps to set up your account in the CleverAlert app:

  1. Open the CleverAlert app on your mobile device
  2. Tap Create Account if you're new, or Login if you already have an account
  3. Follow the on-screen instructions to complete the setup
  4. Grant necessary permissions for notifications and camera access

Need Help?

If you encounter any issues during setup, our support team is ready to assist you at support@clevercam.co.za

Need Help?

If you encounter any issues during setup, our support team is ready to assist you.

Contact Us