Name: Clever Control Unit (CCU)
Brand: CleverCam

Question 1

What is CleverCam?

Accepted Answer

CleverCam is a smart security system that integrates AI-powered object detection with CCTV cameras to provide real-time alerts, visual verification, and hybrid alarm functionality.

Question 2

What is the difference between CleverCam and the legacy alarm system with outside detectors (Beams)?

Accepted Answer

Legacy alarm systems with beams rely on motion sensors that are prone to false alarms, especially from animals, weather, and power fluctuations. CleverCam uses AI to differentiate between real threats and non-threats, reducing false alarms and improving response efficiency.

Question 3

What happens when legacy alarm systems power down or restart, such as during extended loadshedding?

Accepted Answer

When power is lost or restored, legacy alarm beams often operate at low voltage, causing them to stay open and trigger false alarms across large areas simultaneously. CleverCam, being a digital system, remains either on or off, avoiding these unnecessary triggers.

Question 4

How does CleverCam handle extreme weather conditions?

Accepted Answer

Traditional sensors often trigger en masse during storms, overloading response teams. CleverCam’s AI filters out non-threats, ensuring only real incidents require attention, making responses scalable and effective. This means your system will not trip at 3 AM when it starts to rain.

Question 5

Does CleverCam include hardware?

Accepted Answer

Yes, CleverCam provides a siren and a 2-channel relay at no additional cost. The relay can be used for gate access or alarm activation/deactivation.

Question 6

Can I use CleverCam inside?

Accepted Answer

Yes, CleverCam can be used indoors for security and monitoring. It includes a vast set of privacy-first features, such as group arming and camera disabling for added control.

Question 7

How do I use CleverCam?

Accepted Answer

CleverCam is managed through a mobile app, allowing users to receive alerts, verify events, and control their system remotely. You can even set schedules to automatically arm the system if you forget.

Question 8

How many users can I add?

Accepted Answer

You can add up to 192 users, including an owner, admins, and standard users, each with different permission levels.

Question 9

Does CleverCam work during loadshedding?

Accepted Answer

Yes, CleverCam can run on backup power and mobile data, ensuring uninterrupted security during power outages. However, backup power solutions are sold separately.

Question 10

Can CleverCam distinguish between people and animals?

Accepted Answer

Yes, CleverCam’s AI-based object detection can differentiate between humans, vehicles, and other objects, reducing false alarms.

Question 11

Does CleverCam require internet to work?

Accepted Answer

Yes, CleverCam requires a stable internet connection. Since it analyzes live streams, a stable router and network switch are also recommended. A built-in monitoring tool helps diagnose network issues.

Question 12

Can CleverCam integrate with existing alarm systems?

Accepted Answer

Yes, CleverCam can work alongside existing alarm systems to provide enhanced security with AI-powered verification.

Question 13

Can CleverCam be controlled remotely?

Accepted Answer

Yes, the mobile app allows you to manage your system from anywhere, including arming/disarming, viewing live feeds, and receiving instant alerts.

Question 14

Can I access past events?

Accepted Answer

Yes, CleverCam stores event snapshots for review, allowing you to check past incidents.

Question 15

Does CleverCam support automation?

Accepted Answer

Yes, you can set up schedules, rules, and automation based on detection events, such as turning on lights when movement is detected.

Question 16

Why should my alarm company switch to CleverCam?

Accepted Answer

CleverCam reduces false alarms, improves incident verification, and enhances operational efficiency, making security response teams more effective. Every intrusion event includes a photo for verification.

Question 17

How does CleverCam reduce false alarms?

Accepted Answer

CleverCam’s AI technology filters out non-threatening movements, such as weather or animals, ensuring only real threats trigger alerts.

Question 18

Can CleverCam integrate with our existing control room setup?

Accepted Answer

Yes, CleverCam provides CleverCommand at no additional cost—a next-generation, visual-first control room interface. No upfront investment is needed.

Question 19

How does CleverCam improve response times?

Accepted Answer

Since it minimizes false alarms, response teams can focus on real threats, leading to faster, more efficient dispatching. This is especially useful during storms and power outages. Your company can deploy zero-response vehicles or only send vehicles when absolutely necessary, ensuring threats are verified before dispatching.

Question 20

Does CleverCam require new infrastructure?

Accepted Answer

No, CleverCam can integrate with existing ONVIF-compatible CCTV cameras, minimizing additional hardware costs.

Question 21

Can CleverCam help with gate and alarm automation?

Accepted Answer

Yes, CleverCam includes a free siren and 2-channel relay, which can be used to control gates, alarms, or other automation needs.

Question 22

Does CleverCam provide reporting and analytics?

Accepted Answer

Yes, CleverCam offers detailed reports on detection events, system activity, and response efficiency.

Frequently asked questions